Privacy Policy

Revised January 1, 2026

The Culture Radio and our affiliates and subsidiaries (collectively “The Culture,” “we,” “us,” or “our”) are committed to maintaining your confidence and trust as it relates to the privacy of your information. This Privacy Policy describes how we collect, protect, share, and use your information, both offline and online, including as part of our websites, interactive features, and apps (collectively, “Platforms”), and your rights and choices regarding your information.

QUICK GUIDE TO CONTENTS

WHAT INFORMATION WE COLLECT
HOW WE USE INFORMATION
WE COLLECT INFORMATION FROM VARIOUS SOURCES
WE SHARE INFORMATION WITH OTHERS
YOUR CHOICES
YOUR CALIFORNIA PRIVACY RIGHTS
CHILDREN
SECURITY OF YOUR INFORMATION
OTHER SITES
UNITED STATES ONLY
CHANGES
CONTACT US

1. WHAT INFORMATION WE COLLECT

We, the vendors we hire to perform business functions on our behalf, and third parties who have integrated their technologies into our Platforms and services may collect, receive, and develop several categories of personal information about you depending on the nature of your interactions with us.

Identifiers: We may collect your name, email address, telephone number, mobile phone number, mailing address, date of birth, social media account handles or usernames, account usernames and passwords, and other information you provide when creating or managing an account. You may also submit photos and videos.

Demographic and Classification Information: We may collect information such as your zip code, age, gender, and other demographic information you voluntarily provide.

Purchase and Preference Information: We may collect information about the artists, stations, podcasts, playlists, shows, creators, and genres you are interested in; content you purchase, access, stream, or download; records of transactions and subscriptions; and contests or promotions you enter.

Browser, Usage, and Device Information: We may use technologies such as cookies and pixels to automatically collect information about your interactions with our Platforms. This may include your IP address, device identifiers, hardware model, mobile network information, browser type, operating system, listening activity, searches, pages viewed, content accessed, links clicked, and the amount of time you spend using various features.

If you use our apps, we may also collect information about how frequently you use them, where you downloaded them, and your interactions with digital content, advertisements, and promotional communications.

Location Information: We, our vendors, or third parties may collect information about the general location of your device when you access or use the Platforms. With your permission, certain app features may collect more precise location information.

Voice Data: If you enable voice-controlled features, we may collect audio recordings or transcripts associated with your use of those features.

Employment-Related Information: If you apply for employment or another professional opportunity with us, we may collect information about your employment history, education, resume, professional websites, skills, certifications, work authorization, and other information you voluntarily provide.

Payment Information: When you make a purchase, we or our payment-processing providers may collect information necessary to process your transaction.

Inferences: We may use information collected about you to develop inferences regarding your interests, preferences, and likely interactions with our content and services.

2. HOW WE USE INFORMATION

We may use personal information to:

Respond to questions and requests.
Provide customer service.
Provide access to features of our Platforms.
Maintain and manage user accounts.
Remember favorite stations, podcasts, shows, creators, and other preferences.
Communicate with you about your account or changes to our policies.
Administer and operate our Platforms.
Diagnose technical problems.
Conduct analytics and analyze trends.
Administer contests, events, promotions, and other activities.
Conduct market research.
Improve our Platforms and services.
Measure the effectiveness of advertising and promotions.
Personalize your Culture Radio experience.
Recommend music, podcasts, stations, shows, creators, and other content.
Display advertisements and promotional offers.
Send marketing and promotional communications where permitted.
Meet obligations to artists, record labels, publishers, licensors, and other rights holders.
Protect the security and integrity of our Platforms.
Detect, investigate, and prevent fraud or illegal activity.
Comply with legal and regulatory obligations.
Comply with licensing obligations.
Verify identities.
Carry out other lawful purposes disclosed when information is collected or with your consent.

3. WE COLLECT INFORMATION FROM VARIOUS SOURCES

Directly from you: We may collect information when you create an account, update your profile, use our Platforms, access content, enter promotions, submit content, contact customer service, communicate with us, or otherwise provide information directly to us.

Automatically from your devices: We and our service providers may use cookies and other technologies to automatically collect certain information when you interact with our Platforms, emails, advertisements, or digital content.

Vendors and service providers: We may receive information from companies that help us operate our business, including hosting providers, analytics companies, payment processors, customer-service providers, marketing companies, and other service providers.

Business partners: We may receive information from business partners, advertisers, promotional partners, and companies with whom we offer joint or co-branded services.

Social media: If you interact with our Platforms through a social media service, we may receive information made available by that service based on your account settings and permissions.

Other users: Other users may provide information about you when using social or sharing features available through our Platforms.

Combined information: We may combine information obtained from different sources to better understand how our Platforms are used and improve our services.

4. WE SHARE INFORMATION WITH OTHERS

We may share personal information as described below.

Affiliates: We may share information with our affiliates, subsidiaries, and companies under common ownership or control.

Vendors and service providers: We may share information with companies that perform services on our behalf, including hosting, analytics, payment processing, customer support, marketing, communications, and security services.

Business partners, rights holders, advertisers, and advertising companies: We may share information with sponsors, promotional partners, advertisers, advertising networks, analytics providers, artists, record labels, publishers, licensors, and other rights holders when necessary to operate and support our Platforms.

Other users: Certain profile information, content, or activity may be visible to other users depending on the features you use and your privacy settings.

Business transfers: If The Culture Radio or related assets are involved in a merger, acquisition, sale, financing, restructuring, bankruptcy, or similar transaction, information may be transferred as part of that transaction.

Technology partners: We may work with third-party technology providers whose software, APIs, or SDKs are integrated into our websites or apps.

Legal compliance: We may disclose information when required by law or when reasonably necessary to protect our rights, users, Platforms, property, or the public.

Non-personal information: We may share aggregated or de-identified information that does not reasonably identify an individual.

5. YOUR CHOICES

Cookies: You may be able to reject or delete cookies through your browser or device settings. Disabling cookies may prevent certain features of our Platforms from functioning properly.

Interest-Based Advertising: We, our service providers, and advertising partners may use cookies and similar technologies to provide advertisements and content based on your interests and interactions with our Platforms.

Do Not Track: Some browsers provide Do Not Track features. Because standards regarding these signals continue to develop, our Platforms may not respond to all Do Not Track signals.

Marketing Communications: You may unsubscribe from promotional communications by following the unsubscribe instructions contained in those communications or by contacting us.

Culture Radio and Premiere:
[email protected]

227 North Magnolia Ave
Suite 204
Orlando, FL 32801

Location Information: You can control access to precise location information through your device settings. Disabling location services may affect certain features of our apps.

Voice Data: Voice-controlled features require access to your device’s microphone. You can disable microphone access through your device settings.

Push Notifications: You may disable push notifications through your device or app settings.

Access to Your Information: If you wish to verify, correct, or update personal information that we maintain about you, you may contact us using the information provided below.

6. YOUR CALIFORNIA PRIVACY RIGHTS

If you are a California resident, you may have certain rights regarding your personal information under applicable California privacy laws.

Access: Eligible consumers may request information regarding the categories and specific pieces of personal information collected about them.

Deletion: Eligible consumers may request deletion of certain personal information, subject to applicable legal exceptions.

Sale or Sharing Opt-Out: Eligible consumers may have the right to opt out of certain sales or sharing of personal information as defined by applicable law.

Right to be Free from Discrimination: We will not unlawfully discriminate against you because you exercise applicable privacy rights.

We may take reasonable steps to verify your identity before processing a privacy request. You may also be permitted to designate an authorized agent to submit certain requests on your behalf.

7. CHILDREN

The Platforms are not directed to children under 13. We do not knowingly collect, use, or disclose personal information from children under 13 without appropriate parental or guardian consent.

If we become aware that we have unknowingly collected personal information from a child under 13, we will take reasonable steps to delete that information.

8. SECURITY OF YOUR INFORMATION

We use reasonable administrative, technical, and organizational safeguards designed to help protect personal information.

However, no electronic transmission, network, or data-storage system can be guaranteed to be completely secure. You should use appropriate precautions when providing information online.

9. OTHER SITES

Our Platforms may contain links to websites, applications, or services operated by third parties.

We do not control and are not responsible for the privacy practices, content, products, or services of third-party websites or applications. We encourage you to review the privacy policies of third-party services before providing personal information.

Our Platforms may also provide interactive features such as comments, forums, chat rooms, message boards, or other community features. Information you choose to make public through these features may be visible to other users.

10. UNITED STATES ONLY

The Platforms are operated in the United States and are primarily intended for users located in the United States.

Your information may be processed and stored in the United States in accordance with applicable laws.

11. CHANGES

We may update this Privacy Policy periodically.

Changes will be posted on this page and may also be communicated through other appropriate methods when required by law.

We encourage you to periodically review this Privacy Policy for updates.

12. CONTACT US

If you have questions or concerns regarding this Privacy Policy, our Platforms, or our privacy practices, please contact us:

The Culture Media, LLC.

Attn: The Culture Radio Customer Service

Re: The Culture Radio Privacy Statement

227 North Magnolia Ave
Suite 204
Orlando, FL 32803

Email: [email protected]