From Wall Street to $12 Million Pest Control - Carmen Reino

Going from a $130,000 one-man operation to a nearly $12 million company takes more than just selling more jobs.In this episode of Profit & Grit, I talk with Carmen Reino, owner of Anchor Pest Control, about leaving a Wall Street IT career to buy a one-man pest control company and building it into a 65-person operation on pace for around $12 million in revenue.Carmen shares how his willingness to take risks shaped the company, why moving toward more residential revenue improved margins and cash flow, and what he learned when top-line growth started outpacing bottom-line profitability. We also get into building a leadership team, using EOS and measurable accountability, and creating a simple dashboard that gives him a daily pulse on the business.For trades owners and home service company owners, this conversation is a practical look at what has to change as a company grows, from hiring the right leaders and protecting margins to stepping away from day-to-day problems and using technology to make better decisions.What You Will Learn in This EpisodeHow Carmen grew Anchor Pest Control from $130,000 to nearly $12 millionWhy taking calculated and sometimes uncalculated risks played a major role in the company’s growthHow a $10,000 bed bug detection dog became an important part of the businessWhy Carmen shifted the company toward a larger share of residential revenueHow residential work improved margins and created more predictable cash flowWhy growing revenue does not always mean the business is becoming more profitableHow leadership needs change as a company moves from $2 million to $5 million and beyondHow EOS helped Carmen introduce clearer metrics and accountability across the companyWhy Carmen built a simple dashboard to track the most important numbers without relying on multiple spreadsheetsHow Anchor Pest Control uses AI coaching and automation to improve sales, customer service, and day-to-day operationsMore From Profit & GritBook your complimentary Financial Insight Session with Tyler Martin, fractional CFO for home services and the trades, here:http://profitandgrit.comLearn more at profitandgrit.comFollow the show for weekly interviews with HVAC, plumbing, and home service owners and experts who share what it really takes to grow, scale, and profit in the trades.If you listen to any of the following shows, we’re sure you’ll love ours too! To The Point Home Services Podcast, Toolbox for the Trades, Masters of Home Service, Home Service Business Coach With David Moerman, BlueCollar.CEO, The Home Service Expert Podcast, Next Level Pros, Blue Collar Business Podcast, Home Service Millionaire with Mike Andes, The Contractor Fight with Tom Reber, and Blue Collar Success Group.🎙️ Profit & Grit by Tyler Martin Real stories. Real strategy. Real results for service-based business owners.🔗 Website: ProfitAndGrit.com 📍 LinkedIn: linkedin.com/in/thinktyler 📸 Instagram & TikTok: @profitandgritTyler Martin, a fractional CFO for home services and the trades 📅 Want to grow your business with smarter financial strategy? Book a free intro meeting